Privacy Policy

Effective Date: August 15th, 2026

Dynamic Emergency Management Solutions ("DEMS", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how DEMS collects, uses, protects, and discloses personal information through our website.

1. Personal Information We Collect

When you contact us through our website, we may collect the following information:

First name
Last name
Email address
Telephone number
Any additional information you voluntarily provide in a message or inquiry

We may also automatically collect certain technical information when you visit our website, including information such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Collect Information

Personal information may be collected when you:

Submit a contact or inquiry form;
Contact us by email or telephone;
Request information about our services; or
Otherwise voluntarily provide information to DEMS.

Our website is hosted through Wix. Wix may use cookies and similar technologies to provide website functionality, maintain security, and collect website usage and analytics information.

3. How We Use Personal Information

DEMS may use personal information for the following purposes:

To respond to inquiries and requests;
To communicate with prospective and current clients;
To provide information about our services;
To maintain and improve our website;
To understand website traffic and usage;
To maintain website security; and
To meet legal, regulatory, or contractual requirements.

DEMS will only collect, use, or disclose personal information for purposes that are reasonable and appropriate to our business activities or as otherwise permitted or required by law.

4. Consent

Where required, DEMS will obtain consent before collecting, using, or disclosing personal information.

By voluntarily providing personal information through our website, you consent to its collection, use, and disclosure for the purposes described in this Privacy Policy, subject to applicable privacy legislation.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. To withdraw consent or request information about how your personal information is being used, please contact us using the information provided below.

5. Cookies and Analytics

Our website is hosted by Wix and may use cookies and similar technologies.

Cookies may be used for essential website functions, security, website performance, and analytics. Wix provides analytics tools that may collect information about website visits and visitor interactions.

The specific cookies and analytics technologies used on the website may change as website features or services are added or updated.

Where applicable, visitors may manage or decline non-essential cookies through the website's cookie settings.

For more information about Wix's use of cookies and privacy practices, visitors may review Wix's privacy information and cookie resources.

6. Disclosure of Personal Information

DEMS does not sell or rent personal information.

We may disclose personal information to third-party service providers where reasonably necessary to operate our business or website. This may include website hosting, website analytics, email, information technology, and other business-support services.

Third-party service providers may process or store information outside of British Columbia or Canada. Where personal information is transferred to a third-party service provider, DEMS takes reasonable steps to ensure that the information is handled appropriately and protected against unauthorized access, use, or disclosure.

We may also disclose personal information where required or permitted by applicable law.

7. Protection of Personal Information

DEMS takes reasonable measures to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, or destruction.

While we take reasonable precautions to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Retention of Personal Information

DEMS retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate business records, or meet legal and regulatory obligations.

When personal information is no longer required, it will be securely deleted, destroyed, or anonymized where reasonably appropriate.

9. Access and Correction

Under applicable privacy legislation, individuals may have the right to request access to personal information held by DEMS and request correction of inaccurate or incomplete information.

Requests regarding access to or correction of personal information may be submitted using the contact information below.

10. Privacy Concerns

If you have questions, concerns, or complaints regarding the collection, use, disclosure, or protection of your personal information, please contact DEMS.

We will make reasonable efforts to investigate and respond to privacy concerns in a timely manner.

11. Changes to This Privacy Policy

DEMS may update this Privacy Policy from time to time to reflect changes to our business practices, website functionality, technology, or applicable privacy requirements.

The most current version of this Privacy Policy will be posted on our website with the effective date indicated above.

12. Contact Us

Dynamic Emergency Management Solutions (DEMS)

1824 Store St. 2nd Floor

Victoria, British Columbia, Canada V8T 4R4

Email: info@dynamicemergencysolutioins.ca
Phone: 778-350-3367

For privacy-related questions, requests, or concerns, please contact us using the information above.